Sales Manager Customer Service (w/m/d)

Our client is a globally leading solutions provider for all aspects of intralogistics and a family-owned company that invests in the expertise, passion, and talents of its employees.

As one of the largest providers, our client supports businesses with innovative technologies and software to enhance the efficiency and sustainability of storage, picking, and transport processes. Their portfolio ranges from fully automated warehouses with tailored service and maintenance options to manual and semi-automated systems – all from a single source. Additionally, our client has become one of the largest providers of software for internal material flow.

Graz

we are hiring for our customer

Your Responsibilities:

Representing the Customer Service division during new customer acquisition phases
Supporting the creation of customized offers and service contracts for international clients
Actively participating in the sales phase in close coordination with the main sales team and specialist departments
Presenting tailored service concepts to convince potential customers of the service portfolio
Reviewing and evaluating tender documents
Developing service solutions for technical and commercial customer requirements in collaboration with specialist teams
Analyzing customer needs, market trends, and conducting competitive analyses
Contributing to the definition and introduction of new service solutions, as well as optimizing and continuously improving processes, tools, and templates
Developing and implementing service strategies to meet customer needs and improve service quality through training and support for colleagues (e.g., Service Account Managers)
Supporting contract preparation, negotiation, and handling commercial contract content

Your Qualifications:

Completed commercial or technical education (e.g., HAK, HTL, FH, UNI)
Several years of relevant professional experience in sales; legal knowledge is a strong advantage
Excellent technical and commercial understanding with cost-conscious thinking
Confident in presentations and skilled in negotiations (sales personality)
Proficient in German and English
Passion for sales and customer-oriented consulting
Willingness to travel (approx. 20%)

What We Offer:

Supported further training opportunities
Flexible working hours
Employee events
Comprehensive health management
Mentoring program
Meal subsidy
Home office options
Free parking
Business bike leasing

Salary:
We offer a minimum monthly gross starting salary of €4,000 (full-time, 38.5 hours/week). The actual salary will depend on prior experience, qualifications, and the collective agreement.

Start Date: Immediately

Your Contact Person

Konstanze Hödl
Human Resources
Tel: +43 676 / 88903530
E-Mail: k.hoedl@tb-hoedl.at

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